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xx99920 is clear about what data we collect from your account, how we use it, and what choices you have. Access to this platform and the rights described here depend on your local law and eligible regions.
When you open an account with us, we collect the details you provide during registration — your name, contact information and the payment method you use to fund your wallet. For transactions processed through bKash or Upay, we retain the reference data your mobile wallet generates at the time of each deposit or withdrawal. We do not store your bKash PIN or Upay PIN at any point. We use your account data to process transactions, maintain your session across devices and respond to support requests you raise with us. Your data is not sold to third parties. It may be shared with payment processors — including bKash and Upay — strictly to complete transactions you initiate. We may also share data where required by applicable law or where our platform service providers need it to operate backend functions on our behalf. We hold your data for as long as your account remains active and for a reasonable period afterward in line with applicable retention obligations. All rights and obligations described here apply subject to your local law and the eligible regions through which this platform is accessible.
This policy applies specifically to data collected through xx99920 and its account platform. It does not extend to third-party services you access from links on this site. The scope below outlines four distinct areas so you know exactly what falls inside and outside our data obligations.
Data you submit during login, registration or account recovery is covered by this policy. We use it only to authenticate your session and keep your account records consistent across the devices you use to access the platform.
Deposit and withdrawal records tied to bKash or Upay are within scope. We keep reference numbers and timestamps for each transaction. We do not store your mobile wallet credentials — only the transaction outcome and reference data passed back to us.
Browsing behaviour within the platform — pages visited, game lobbies opened, session duration — may be collected through cookies and analytics tools. This helps us understand how you navigate the site. You can manage cookie preferences through your browser settings.
Game content from studios available in our lobby, external payment gateways and any links to outside services are governed by those parties' own policies. We are not responsible for data practices outside our platform boundary, and we do not control those third-party data flows.
Your account gives you several concrete actions related to the data we hold. You can review the personal details on file by opening your account settings page and checking the profile section — the fields there show exactly what we have stored. If any detail is incorrect, you can submit a correction request directly through the support channel, and we will update the record once we have verified your identity. Transaction history tied to your bKash or Upay deposits is visible inside the account wallet section; if a record looks wrong, raise it with support and reference the transaction date and method. You also have the right to ask what categories of data we hold about you — send that request through the contact route shown in the support section below, and we will respond with a clear account of what is on file. If you want to close your account, data retention after closure follows applicable local law requirements.
Open the account settings page to see the personal details and payment history we hold. Your bKash and Upay transaction references are listed in the wallet section with dates and amounts.
If a name, contact number or other registered detail is wrong, contact support with the correction. We verify your identity first, then update the record promptly once confirmed.
You can ask what categories of personal data we hold and why. Send your question through the published support route and we will provide a written response covering what is stored and how it is used.
To close your account and understand what happens to your data afterward, contact us directly. Data held post-closure follows retention obligations under applicable law and our own published retention schedule.
If you have a question about how your data is handled, or want to exercise any of the rights described in this policy, use one of the contact routes below. We do not publish estimated response times here because those can vary — but every query submitted through a published route is logged and reviewed. All privacy requests should include your registered account identifier so we can locate your records without asking for sensitive credentials.
Open the chat icon visible on the platform to start a conversation. Mention that your query is a privacy or data matter at the start of the chat so it is directed to the right team.
Send your privacy request to the support email address published in the contact section of your account area. Include your account identifier and a clear description of what you are asking for.
The help section inside your account lists common privacy and data questions with step-by-step paths. Check there first for quick answers about transaction records, cookie settings or account data visibility.
Data protection at xx99920 is a practical matter, not a statement of principle. Here is what we actually do across four areas that affect your account and transaction records directly.
We use session cookies to keep you logged in across pages and to remember your device between visits. Analytics cookies help us see which parts of the platform are used most. You can block or clear cookies through your browser; some account functions may behave differently if you do.
Your login credentials are stored in hashed form — we cannot retrieve your password in plain text. If you use bKash or Upay to transact, the PIN you enter goes directly to the mobile wallet provider and is never passed through or stored on our servers.
We keep your account records and transaction history for as long as your account is active. After closure, we retain data only for the period required by applicable law. You can ask us what is held at any point by contacting support with your account identifier.
When we update this privacy policy, the revised version is posted on this page with a clear indication of what changed. Continuing to use the platform after a policy update means you have had the opportunity to review the new terms. Check this page periodically to stay current.
The questions below cover what members ask most often about data, account records and rights under this policy. If your question is not here, use the support contact route listed above.
No. When you complete a deposit or withdrawal using bKash or Upay, your PIN is entered directly in the mobile wallet interface and goes only to the wallet provider. We receive the transaction reference and outcome, not your credentials. Your PIN is never stored on our platform.
We collect the details you enter during registration — typically your name, contact number and the payment method you register. We also collect login timestamps, device type and session data to keep your account consistent across devices. We do not collect data beyond what your account activity generates.
Yes. Your deposit and withdrawal history is visible in the wallet section of your account. Each record shows the date, payment method used — such as bKash or Upay — and the transaction reference. If a record appears incorrect, raise it with support and cite the specific date and method.
We share data only with payment processors needed to complete your transactions, and with backend service providers operating under our instructions. We do not sell your data. We may disclose data where required by applicable law. Third-party game studios in our lobby operate under their own data policies for content delivery.
Contact support through live chat or the published email route, explain what needs correcting and include your account identifier. We verify your identity first, then update the record. Do not send sensitive credentials like passwords or wallet PINs in your correction request — they are not needed.
The policy applies to use of the xx99920 platform wherever it is accessible. However, the specific rights available to you and how they are enforced depend on your local law and eligible region. Access to the platform itself is also subject to local law. Check what applies in your location before registering.